SHIDARA
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Privacy Policy

The Shidara Group (Shidara Co., Ltd., NPO Tehohe, and Konomichi Co., Ltd.) recognizes the importance of protecting personal information.
We comply with the “Act on the Protection of Personal Information” and this Privacy Policy, and strive to protect the privacy of individuals (hereinafter referred to as ʻusersʼ) who use the official websites of Shidara Co., Ltd. and NPO Tehohe (hereinafter referred to as “this site”).

Definition of Personal Information

Information relating to individual users (hereinafter referred to as “personal information”) refers to information that can identify a specific ndividual user, such as their name, address, and telephone number.
This also includes information that can identify an individual when combined and cross-referenced with other information.

Collection of Personal Information

As a general rule, we will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the individual's prior consent.

Use of Personal Information

The Shidara Group uses users' personal information for the following purposes.
Additionally, within the Group, users' personal information may be shared for the following purposes to the extent necessary.

  1. To provide products and services
  2. To process payments
  3. To provide information
  4. For other legitimate purposes

Furthermore, should the need arise to use personal information beyond the scope of the stated purposes, we will obtain consent from the user again.

Management of Personal Information

The Shidara Group properly manages personal information entrusted to us by users and makes every effort to prevent information leaks, loss, and incorrect entries.
Furthermore, we appoint a personal information manager and strive to maintain and improve our management systems and organizational structure.
To ensure the security of personal information, we implement information security measures and work diligently to prevent unauthorized access, leaks, loss, and tampering of personal information.

Provision to Third Parties

The Shidara Group may provide users' personal information within the following scope to achieve the purposes of use.
Furthermore, the Group may entrust all or part of the operations related to the handling of personal information to third parties.
When providing or entrusting information to third parties, we will exercise care in selecting recipients and take measures such as concluding contracts regarding the handling of personal information to prevent leakage, loss, or falsification.
We will also supervise and instruct recipients as necessary.
Should the need arise to provide personal information to a third party without the user's prior consent, we will obtain the user's consent again before providing the information.

Inquiries from user

The Shidara Group will promptly respond to requests from users for disclosure, correction, or suspension of use of their personal information.
However, when such requests are made, we will verify the identity of the individual using appropriate methods to prevent information leaks caused by fraudulent disclosure requests

Internal Education and Awareness Initiatives, Management Systems

The Shidara Group will manage personal information appropriately and carefully, implementing necessary and appropriate security measures to prevent unauthorized access, loss, falsification, leakage, and other risks to personal information.

Establishment of a Contact Point for Personal Information Matters

The Shidara Group has established a contact point for inquiries regarding the handling of personal information and will respond promptly to user inquiries.

Contact Us

For inquiries regarding personal information, please contact the following:
Shidara Co., Ltd. Personal Information Protection Office
Phone: 0536-76-1708
NPO Tehohe Personal Information Protection Office
Phone: 0536-79-3970
Kominomichi Co., Ltd. Personal Information Protection Office
Phone: 0536-76-1689
Business Hours: 10:00 AM to 4:00 PM (Excluding Saturdays, Sundays, holidays, and the New Year period)

Use of Cookies

Cookies refer to the technology used to record and manage user information on a computer (hard disk drive) when accessing websites.
Some pages within the Shidara Group's websites use cookies to enhance the convenience of users accessing the sites of Shidara Co., Ltd. and NPO Tehohe.
If you change your browser settings to refuse cookies, you may be unable to use some or all services, such as purchasing products.
We also use cookies to investigate user activity on the site in a manner that does not identify individuals, in order to improve the site for your greater satisfaction.